Call Nicolle PH: 0429693071 - for product help
Call Nicolle PH: 0429693071 - for product help
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Bellbird Essential’s Terms and Conditions
How much will delivery cost for my order?
Bellbird Essential’s deliveries are via Australia Post. The cost of delivery goes by weight of the order as per Australia Posts scheduling.
Calculation of the weight is conducted as per items ordered through the checkout.
Prices for each item is in Australian dollars (AUD)
Delivery times to expect
Delivery times will be as per Australia Post schedules as circumstances permit.
Usual expected times are based on Australia Post’s regular post service generally between 2 – 10 business days arrival depending on the delivery address postcode and location.
Metro area deliveries should be received within 5 working days.
Regional area deliveries should be received within 10 working days.
Australia Post will be able to provide further updates on delivery times if necessary.
Orders will be compiled as soon as payment is received and stock consideration.
A tracking number will be provided to the customer upon order being sent.
Australia Post tracking tool can be used to track package delivery times at the following link
https://auspost.com.au/business/shipping/manage-your-shipping/eparcel/tracking-your-eparcels
The customer will be notified within 3 days if an item ordered is out of stock or is not able to be filled for some reason with a likely availability date or an alternative action suggested.
Delivery of every item ordered may vary due to availability, Weekends and Public Holidays.
Refunds & Returns
We want our customers to be satisfied with product purchases.
We ask you to check that the order has been fulfilled as per the product requested upon delivery.
If you find any products faulty or incorrectly supplied notify us at Bellbird Essentials within 5 days of receipt of order.
If the customer delays beyond 5 days to notify Bellbird Essentials, this may result in your claim being rejected.
Please note ALL products are made by hand in small batches and are 100% natural so each product may vary slightly in appearance, texture, and smell.
Bellbird Essentials packaging may change from time to time however the quantity and the quality of the product will not be compromised so this will no way affect the product usability and will not be a reason for returns.
To be able to claim a refund or exchange, please contact us at bellbirdessentials@bigpond.com or phone 0429693071 before returning products.
Any products agreed eligible to be returned to Bellbird Essentials will need to be in the original packaging and unopened.
Customers will be responsible for the returning delivery charges and once Bellbird Essentials receives the returned items in full customers will be reimbursed within 30days.
If you have any further questions contact Bellbird Essentials 18-20 Boscawan Cres Bellbird Park Qld 4300 or bellbirdessentials@bigpond.com
Copy Right Information
All images and information are developed by Bellbird Essentials with Steph Beausaert Photography www.stephbeausaert.com for most photographic images.
No images or written publication may be used in part or as a whole in any form without prior written consent of Bellbird Essentials authority.
All copyright and trademarks are reserved by the owner.
Last updated 3/3/21.
Copyright © 2024 Bellbird Essentials - All Rights Reserved.
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